Elevate your community, effortlessly.

Good question! For starters, the annual cost of a full-time senior-level designer now exceeds $100,000, plus benefits (and good luck finding one available). Aside from that, you may not always have enough work to keep them busy at all times, so you're stuck paying for time you aren't able to utilize. With the monthly plan, you can pause and resume your membership as often as you need to ensure you're only paying your designer when you have work available for them.

Once you begin your membership, you're able to add as many requests to your queue as you'd like, and they will be delivered one by one.

On average, most requests are completed in three days. However, more complex requests can take longer. For example: website page designs or redesigns.

You might be surprised to hear this, but I'm actually an agency of one. This means you'll work directly with me, Matt Cici. I'm also a Top 20 Wix Designer & Educator. As a Community Leader for Wix Studio and Velo by Wix, you can find me teaching their workshops, courses, and classes to 250M+ users. However, requests such as graphic design, animations, custom illustrations, SEO services, and custom code may be provided by partner designers and developers.

Most requests are completed by using Wix. I support these other website builders, such as: Wix, Wix Studio, Square Online, and Squarespace; and these community platforms: Circle.so and Heartbeat. Please book a call or leave a video / voice message here to ask about other tools or platforms.

I offer a ton of flexibility in how you request work via my project management tool, Basecamp. Some common ways members request work is directly via Basecamp, sharing Google Docs or wireframes, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Basecamp, it's fair game.

This service is entirely asynchronous, meaning there are no meetings, video, or phone calls. Communicating asynchronously allows us both to: work at times that fit best in our schedule; keep our thoughts, tasks, and updates organized; and document the entire process. If you do not feel you will work well this way, please don't purchase this service.

No worries! I'll continue to revise the work until you're 100% satisfied.

That's fine. Try out the membership with a quick task by signing up for a Joy Day. When you sign up for a full Joy membership, you can pause your membership when finished and return when you have additional needs. There's no need to let the remainder of your membership go to waste.

Absolutely! With Joy, you're invited to experience my unique "Wix in Six" process, a comprehensive path to creating your full website from the ground up. As a member, you'll be engaged in a minimum of two months (or two billing cycles), ensuring a tailored, high-quality website build that fits your vision perfectly. Dive into the details at Wix in Six. and start your journey toward a hassle-free, professional online presence.

Power-ups are services that are not included in the Joy or Joy Plus plan. Members often benefit from various power-ups such as multiple requests at-a-time, design, or custom-coded projects. These will be available in your Basecamp. Power-ups require a Joy or Joy Plus membership, and are not available on their own.

No. These are your responsibility. While I do offer discounts on certain software, apps, and tools to help you run your business, you are responsible for all of your own business expenses. This includes SEO-related expenses like off-page link-building services.

Due to the high quality nature of the work, there will be no refunds issued. Please book a call or leave a video / voice message here to ensure this is a good fit for you. By signing up, you acknowledge that you have read, understand, and accept the Terms found here. If you violate the terms, your membership will be cancelled and you will NOT be able to re-join again. I take commitments seriously. By signing up, I'm devoting time and resources to you. I hope you’ll do the same for me.